Straight answers.

An Electronic Logging Device connects to your truck's engine and automatically records driving time to create Records of Duty Status (RODS). It replaces paper logbooks for drivers who are required to track Hours of Service, and it makes roadside inspections faster because your log is already formatted the way officers expect.

In general, drivers of commercial motor vehicles who are required to keep Records of Duty Status must use an ELD under the FMCSA's ELD rule. That covers most interstate CDL drivers operating vehicles over 10,001 lbs, plus vehicles requiring placards. If you currently keep paper logs, chances are the rule applies to you.

A few common exceptions exist: short-haul drivers who stay within the air-mile radius and time limits of the short-haul exception, drivers who keep RODS no more than 8 days in any 30-day period, drive-away/tow-away operations, and vehicles with engines older than model year 2000. Exemptions have specific conditions — verify your situation against current FMCSA guidance before relying on one.

Hours of Service are the FMCSA rules that limit how long commercial drivers may drive and work before they must rest. For most property-carrying drivers that means up to 11 hours of driving inside a 14-hour on-duty window, a 30-minute break after 8 cumulative hours of driving, and 60/70-hour limits over 7/8 days. Your ELD tracks all of these clocks automatically — DRAYELD also warns you before any of them run out.

Yes — DRAYELD is a registered ELD listed with the FMCSA. It supports the records, displays and electronic transfer methods required for roadside inspections in all 50 states.

Yes. Order a DRAYELD device, plug it in, and start logging — most drivers switch between shifts. One note: export and retain your old logs before closing your previous account, since carriers must keep RODS and supporting documents for six months. Email support@drayeld.com and we'll walk you through it.

Yes. Your logs, IFTA miles, activity and inspection reports are viewable and downloadable from the fleet dashboard whenever you need them — quarter-end, an audit, or just your own records. Remember that FMCSA expects carriers to retain RODS and supporting documents for six months, so keep exports of anything you may need, from any provider.

Yes. Drivers run the DRAYELD mobile app for logs, duty status, DVIR and a dedicated roadside inspection mode — built for gloved hands and low light. The office side lives in the fleet web dashboard: every truck, driver, clock and alert in one command center.

Plug it into your truck's diagnostic port — no tools, no shop visit, no downtime. The device starts streaming engine data securely to the cloud and begins logging on the first drive. Most installs take minutes.

The device connects through the vehicle's diagnostic port and works with most heavy-duty makes and models. Worth knowing: vehicles with engines older than model year 2000 are generally outside the ELD rule anyway. Not sure about your setup? Email support@drayeld.com with your year, make and model and we'll confirm before you buy.

Yes. The device is yours — a $60 one-time purchase — so you can unplug it and move it to another truck. Just update the vehicle assignment in the dashboard so records stay attached to the right unit, and give the logs a quick check after the swap. If anything looks off, support@drayeld.com will sort it out.

Short coverage gaps are normal on the road — the device keeps recording your duty status locally and syncs when the connection returns, which is how the ELD regulations expect devices to behave. If the device reports an actual malfunction rather than a brief gap, the rules require the driver to note it and keep paper logs until it's resolved — so contact support@drayeld.com right away and we'll get you back online.

The Fleet plan is a flat $10 per truck per month with everything included. The ELD device is $60 one-time, or bundle a device with a full year of service for $180 and save $120. The 4-channel AI dashcam is an expandable add-on — talk to us for pricing. Full details on the pricing page.

No. DRAYELD is month-to-month at a flat $10 per truck. There are no contracts, no minimum terms and no early-termination fees. The only long-term option is the $180 bundle, and that's just prepaying a year to save $120.

Yes — anytime, for any reason, with no early-termination fee. Since carriers must retain RODS and supporting documents for six months, export your logs and reports before you close out. The device is yours either way — it was a one-time purchase.

Refund requests are handled by a real human, case by case. Email support@drayeld.com with your details and we'll take care of you.